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Frequently Asked Questions

We aim high at being focused on building relationships with our clients and community.

We accept credit card payment via the subscription process. For large orders with digital signage, we accept checks as well.
Yes! Though we have all the basic features available for one low price, if you want to add any upgrades, customizations or digital signage features, you may do so from your SteepleMate church profile or by calling our customer support line directly.
Your subscription is active immediately. Upon subscribing, you are directed to the quick onboarding and set up guide for immediate use.
Yes. SteepleMate is designed for churches of all sizes and needs. The basic SteepleMate Software is designed to work as a stand-alone with add on features, digital signage, and custom features to enhance your system as desired for higher visibility and servings larger membership.
Pentesoft, creator of SteepleMate CMS, handles all updates and maintenance of the software and system.
Your subscription begins once you pay for the service.
We offer the lowest price on the market for the features provided with SteepleMate CMS. We do not currently offer any special discounts.
Yes, your CMS will alert you when your subscription is up for renewal or payment.
Yes, you have the option to speak to us directly or to subscribe online.
No. All support is free to subscribers of SteepleMate CMS for the duration of your subscription.
Yes. All subscribers, small to large are assigned to an account manager for the duration of your subscription.
Shipping is determined on the weight and location of shipping.
Monday - Friday 8:30 CST - 6 pm CST. For new digital signage customers, your account manager will be on call if needed for the initial service weekend launch to assure a successful launch.
NO! Our basic features are included in our price. Any add-on features, custom features and/or digital signage options require a purchase and set-up prior to using.